Ysterhout Dot Net

Manufacturer reputation and customer service should be a big factor in your purchasing decision.

You need to consider that at some point, through no fault of your own, you may discover a defect in the scope, or a defect could be introduced by normal usage.

Good customer service from the scope manufacturer is a big plus, and cannot be over-rated.

Ask about the warranty policy before you buy. Know what to do if there is a problem, and how long it will take to resolve.

If you have no after-market service, or recourse to rectify a damaged product, you've effectively thrown your money away and have to go buy a new scope.

A well priced, full-featured scope with no customer service backup is a gamble you must be prepared to lose.

Rather pay extra for the peace of mind, knowing that whatever defect is found, or problem with the scope arises, the manufacturer or supplier will repair or replace it within a reasonable time.

There is no customer service for cheap "shipped from China" scopes on eBay.

Last Updated 7 Oct 2023 at 10:17:33